A heavy rain, a damp spot along the basement wall, a pump making strange noises, a power outage in the middle of a storm. Most homeowners never think about their sump pump until the basement is wet. When it stops working, they search for help fast and call the company they can find and trust.
Wiley Media Solutions is a family-run marketing agency based in Crossville, Tennessee. We provide sump pump installation marketing for waterproofing pros that want to get found on Google, win more installs and battery backup upgrades, and turn one-time jobs into yearly checkup customers. We work with family-run home service companies nationwide, and we keep things plain and honest.
Book your free marketing audit and we will show you where your business stands online and what we would do first.
Sump pump work is worry-driven, weather-driven, and mostly out of sight. A few things make marketing for this trade unique:
Storms drive the searches. Searches spike during heavy rain. Your marketing has to be ready before the storm, not built the week after.
Most customers cannot see the problem. The pump sits in a pit in the basement. Calm, plain explanations of how a pump works and what the options are earn trust.
Replacement, backup, and checkups are different sales. A failed pump is urgent; a battery backup upgrade or a yearly checkup is planned. Your marketing should speak to both.
We build your marketing around those realities, including the mix of homeowners, inspectors, and agents you want to serve. Here is how each service fits together. You can also see everything we offer on our services page. For interior drainage and waterproofing work, see our page for basement waterproofing companies.
Google Ads puts your company at the top of the page when someone searches for sump pump help in your area. It is the fastest way to start getting calls and estimate requests, because you can be visible the same week the campaign launches. When a basement is wet or a pump has failed, being seen first matters.
We build campaigns around the searches that turn into real jobs: sump pump installation near me, sump pump replacement, sump pump repair, battery backup sump pump, sump pump not working, sump pit installation, and more. We target your actual service area, write calm ads that speak plainly, and send people to pages built to get the phone ringing or an estimate request submitted. We can also keep urgent repairs and planned upgrades in separate campaigns, so your budget goes toward the work you want most.
A former Google employee helps manage our client Google Ads accounts. That means your budget is handled with real insider knowledge of how the platform works, not guesswork.
You should always know where your ad dollars went. Every client receives a clear monthly performance report. Below is an example of what that looks like, covering Aug 31 to Sep 29, 2026.
In this example report, the account shows 599.4 Google Ads leads, a $9.09 cost per lead, $5.45K in ad spend, and 595.4 phone call leads, along with a day-by-day chart of leads and spend. No hidden numbers, no confusing jargon.
This report is an example of our reporting format. Every business is different, and results depend on your market, budget, and offer. What we promise is that you will always see the numbers.
Google Ads gets you calls while you pay for them. SEO builds visibility that keeps working month after month, so your website is already there when a homeowner starts looking. When your website ranks for searches like “sump pump installation in [your area]” or “sump pump replacement near me,” you earn calls from people who are ready to act.
For sump pump companies, we focus on:
Service pages that match how people search. Separate pages for sump pump installation and replacement, battery backup systems, discharge line work, pump repair, yearly checkups, basin installation, and any other services you want more of.
City and county pages. Clear, helpful pages for each area you serve, so Google understands where you work.
Helpful content in plain language. Plain answers to questions people really ask, like how a sump pump works and what a yearly checkup involves.
Solid technical basics. A fast, mobile-friendly site with tap-to-call and an easy way to request an estimate.
The same local fundamentals apply across trades. See how they work for dryer vent cleaning companies, ductless mini split installation companies, termite control companies, home security and alarm installation companies, EV charger installation companies, sewer line repair and trenchless companies, water heater installation companies, radon mitigation companies, air duct cleaning companies, basement waterproofing companies and insulation companies.
Google catches people who are searching right now. Facebook Ads build your name in your area long before a storm hits. That includes calm, educational advertising before the rainy season, photos of your real crew and installs, and friendly yearly reminder campaigns that keep your name on the list.
We also use Facebook to keep your name in front of home inspectors and real estate agents, who recommend waterproofing companies first when a house has a damp basement.
More people now ask AI tools like ChatGPT, Google’s AI results, and other assistants questions such as “why is my sump pump not working?” or “do I need a battery backup sump pump?” These tools pull from what they find online, and businesses with clear, consistent, trustworthy information are more likely to be mentioned.
This is called AI search optimization, or GEO. For sump pump companies, we work on:
Clear, consistent business information across your website, directories, and profiles.
Content that answers real questions in plain language, so AI tools can understand what you offer and where you work.
Strong trust signals like reviews, real install photos, and a well-built website.
Nobody can control exactly what an AI tool says, but you can make your business easy to find and easy to trust. Learn more about our AI search optimization approach.
Your Google Business Profile is the listing that shows up on the map and in the local results when someone searches for sump pump help nearby. For many homeowners, it is the first thing they see and often the deciding factor in who they call. Reviews carry real weight in a business built on trust.
We optimize your profile so it works as hard as your website:
Accurate details. Your service area, hours, phone number, and categories set up correctly.
Services and descriptions. Sump pump installation and replacement, battery backup systems, discharge line work, pump repair, yearly checkups, listed clearly.
Photos and posts. Real photos of finished installs and the crew, plus updates that show you are active and real. Never a customer’s basement without permission.
Review support. A simple process to ask happy customers for reviews and respond professionally.
Wiley Media Solutions is a family-run, faith-based company based in Crossville, Tennessee. We started this agency because we know what it takes to run a family business, and we want to help other family companies stay up to date with modern marketing.
Marketing changes fast. Google Ads, AI search, and social platforms keep evolving, and most owners are too busy running jobs and crews to keep up. That is where we come in.
Our faith shapes how we work. We treat your business the way we would want ours treated: we do what we say, we are honest about what is working and what is not, and we show you the real numbers every month. In a business where people trust you with their home, that matters.
If you are a family-run waterproofing company looking for a marketing partner who understands your world, we would love to talk. Learn more about our family and our team.
Your free audit is simple and comes with no pressure. Here is what we do:
Review your online presence. We look at your website, Google Business Profile, reviews, photos, and how you show up for local sump pump searches.
Check your competition. We see which waterproofing and sump pump companies are ranking in your area and what they are doing.
Show you the opportunities. We tell you plainly what we would do first, how to get ready before the rainy season, and which services make sense for your business.
If we are a good fit, we will talk next steps. If not, you still walk away with useful information. Book your free marketing audit today.
There is no single right number. It depends on your service area, how many crews you run, whether you also do interior drainage or waterproofing, and how fast you want to grow. Many companies start with a modest Google Ads budget and add SEO and other services over time. In your free audit, we will help you find a starting point that fits your business.
Google Ads can start bringing in calls within days of launching. SEO takes longer, often several months, because it builds visibility over time. Google Business Profile improvements and Facebook Ads fall somewhere in between. We will set clear expectations upfront for each service.
Your marketing should be ready before the storms arrive, not built the week after. We get your campaigns, service pages, and profile in shape early, and we plan budget flexibility with you so you can handle the rush calmly.
Yes. Yearly reminder campaigns on Facebook and email-style posts keep your name in front of past customers, so when it is time for a checkup or a battery backup upgrade, they call you first.
Yes. We are based in Crossville, Tennessee, but we work with family-run home service companies across the country. Local marketing does not require us to be in the same town, and we handle everything through calls, email, and your monthly reports.
Let’s talk about your business. In your free marketing audit, we will look at where you stand today and show you a clear plan for getting more calls, more estimate requests, and a fuller schedule.