A rock from a gravel truck, a chip that spreads overnight, a fogged view on a back road, or a farm truck with a shattered side window. When glass breaks, the driver searches, often from a phone, and calls the shop that is easy to reach, clear about what they fix, and known for being reliable.
Wiley Media Solutions is a family-run marketing agency based in Crossville, Tennessee. We provide auto glass repair marketing for windshield companies that want to get found on Google, win more repair jobs, and build repeat customers and fleet accounts. We work with family-run home service companies nationwide, and we keep things plain and honest.
Book your free marketing audit and we will show you where your business stands online and what we would do first.
Auto glass repair is urgent, local, trust-built work. A few things make marketing for this trade unique:
Customers search the moment it breaks. Glass cannot wait. Marketing has to be there at the moment of need.
Chips and replacements are different jobs. Each one needs its own pages and ad campaigns. Marketing should match the job the customer needs.
Fleets and farms mean repeat work. Drivers, farms, contractors, and fleets that keep coming back are your steadiest revenue. Marketing aimed at keeping those accounts pays off.
We build your marketing around those realities, including the mix of chip repair and replacement work you want to do. Here is how each service fits together. You can also see everything we offer on our services page. For related trades, see our page for trailer repair and hitch installation companies, our page for farm equipment and tractor repair companies, and our page for portable sawmill and custom lumber milling companies.
Google Ads puts your company at the top of the page when someone searches for auto glass or windshield work in your area. It is the fastest way to start getting calls and repair requests, because you can be visible the same week the campaign launches. When glass breaks, being seen first matters.
We build campaigns around the searches that turn into real customers: windshield replacement near me, windshield chip repair, auto glass repair, mobile windshield replacement, side window replacement, rear window replacement, fleet auto glass, and more. We target your actual service area, write ads in plain language, and send people to pages built to get the phone ringing or a repair request submitted. We can also keep chip repair and replacement campaigns separate, so your budget goes toward the jobs you want most.
A former Google employee helps manage our client Google Ads accounts. That means your budget is handled with real insider knowledge of how the platform works, not guesswork.
You should always know where your ad dollars went. Every client receives a clear monthly performance report. Below is an example of what that looks like, covering Aug 31 to Sep 29, 2026.
In this example report, the account shows 599.4 Google Ads leads, a $9.09 cost per lead, $5.45K in ad spend, and 595.4 phone call leads, along with a day-by-day chart of leads and spend. No hidden numbers, no confusing jargon.
This report is an example of our reporting format. Every business is different, and results depend on your market, budget, and offer. What we promise is that you will always see the numbers.
Google Ads gets you calls while you pay for them. SEO builds visibility that keeps working month after month, so your website is already there when someone starts looking. When your website ranks for searches like “windshield replacement in [your area]” or “windshield chip repair near me,” you earn calls from people who need it now.
For auto glass repair and windshield replacement companies, we focus on:
Service pages that match how people search. Separate pages for windshield replacement, chip and crack repair, side and rear glass, mobile service, fleet, and any other services you want more of.
City and county pages. Clear, helpful pages for each area you cover, so Google understands where you run.
Helpful content in plain language. Plain answers to questions people really ask, like when a chip can be repaired and what happens after you call.
Solid technical basics. A fast, mobile-friendly site with tap-to-call and an easy way to request a repair.
The same local fundamentals apply across trades. See how they work for trailer repair and hitch installation companies, portable sawmill and custom lumber milling companies, farm equipment and tractor repair companies, water hauling and bulk water delivery companies, horse barn and equestrian arena construction companies, hay and feed delivery companies, propane delivery and tank service companies, mobile welding and metal fabrication companies, small engine and lawn mower repair companies, firewood delivery companies and boat dock builders.
Google catches people who are searching right now. Facebook Ads build your name in your area long before glass breaks. That includes shop, van, and finished-work photos, plain explanations of when a chip can be repaired, and repeat-business and fleet relationship building.
We also use Facebook to reach drivers, farms, and contractors, and to build relationships with the car dealers and fleet managers who send this work.
More people now ask AI tools like ChatGPT, Google’s AI results, and other assistants questions such as “who replaces windshields near me?” or “can a chip in my windshield be repaired?” These tools pull from what they find online, and businesses with clear, consistent, trustworthy information are more likely to be mentioned.
This is called AI search optimization, or GEO. For auto glass repair and windshield replacement companies, we work on:
Clear, consistent business information across your website, directories, and profiles.
Content that answers real questions in plain language, so AI tools can understand what you fix and where you work.
Strong trust signals like reviews, real shop photos, and a well-built website.
Nobody can control exactly what an AI tool says, but you can make your business easy to find and easy to trust. Learn more about our AI search optimization approach.
Your Google Business Profile is the listing that shows up on the map and in the local results when someone searches for auto glass repair nearby. For many customers, it is the first thing they see and often the deciding factor in who they call. Reviews carry real weight in word-of-mouth work.
We optimize your profile so it works as hard as your website:
Accurate details. Your service area, hours, phone number, and categories set up correctly.
Services and descriptions. Windshield replacement, chip and crack repair, side and rear glass, listed clearly.
Photos and posts. Real photos of the shop, van, and finished installs, plus updates that show you are active and real. Never a customer’s vehicle or plate without permission.
Review support. A simple process to ask happy customers for reviews and respond professionally.
Wiley Media Solutions is a family-run, faith-based company based in Crossville, Tennessee. We started this agency because we know what it takes to run a family business, and we want to help other family companies stay up to date with modern marketing.
Marketing changes fast. Google Ads, AI search, and social platforms keep evolving, and most owners are too busy in the shop to keep up. That is where we come in.
Our faith shapes how we work. We treat your business the way we would want ours treated: we do what we say, we are honest about what is working and what is not, and we show you the real numbers every month. In word-of-mouth work like auto glass repair, that matters.
If you are a family-run auto glass repair company looking for a marketing partner who understands your world, we would love to talk. Learn more about our family and our team.
Your free audit is simple and comes with no pressure. Here is what we do:
Review your online presence. We look at your website, Google Business Profile, reviews, photos, and how you show up for local auto glass searches.
Check your competition. We see which shops are ranking in your area and what they are doing.
Show you the opportunities. We tell you plainly what we would do first, how repeat-customer marketing can help, and which jobs make sense for your business.
If we are a good fit, we will talk next steps. If not, you still walk away with useful information. Book your free marketing audit today.
There is no single right number. It depends on your service area, what you fix, and how fast you want to grow. Many companies start with a modest Google Ads budget and add SEO and other services over time. In your free audit, we will help you find a starting point that fits your business.
Google Ads can start bringing in calls within days of launching. SEO takes longer, often several months, because it builds visibility over time. Google Business Profile improvements and Facebook Ads fall somewhere in between. We will set clear expectations upfront for each service.
With local visibility and personal trust. We rank your shop for local searches, build your reviews, and show customers a real family-run business instead of a national chain.
Yes. We create content and campaigns aimed at fleets and farms that need glass work again and again, and a professional presence makes you easy to recommend and keep using.
Yes. We are based in Crossville, Tennessee, but we work with family-run home service companies across the country. Local marketing does not require us to be in the same town, and we handle everything through calls, email, and your monthly reports.
Let’s talk about your business. In your free marketing audit, we will look at where you stand today and show you a clear plan for getting more calls, more repair requests, and a fuller schedule.